BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns - Eddy, Bill Review & Synopsis

 Synopsis

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere - online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life.

BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return.

BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of life-plus additional tips to help you deal with high-conflict people anywhere.

This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this method to help someone else with a BIFF response - by asking 10 simple questions to make it even more effective.

Another helpful tool to shift high-conflict people from blaming to problem-solving is So, What's Your Proposal: Shifting High-Conflict People from Blaming to Problem-Solving, also by Bill Eddy.

Bill Eddy, LCSW, Esq., is a lawyer, therapist, mediator, author, and president of High Conflict Institute. He developed the "high conflict personality" theory and has become an international expert on managing disputes involving high-conflict personalities and personality disorders.

Review

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect...

A BIFF Response can be applied in any communication anywhere - online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life.

BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return.

BIFF stands for Brief, Informative, Friendly, and Firm.A BIFF response is easy to remember, but hard to do. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of life-plus additional tips to help you deal with high-conflict people anywhere.

See if you can do a BIFF! Not everyone can!

Author bio:

Bill Eddy is a lawyer, therapist, mediator, and the President of the High Conflict Institute. He developed the "High Conflict Personality" theory and has become an international expert on managing disputes involving high-conflict personalities. Eddy is the author of several books, including It's All Your Fault at Work! and High Conflict People in Legal Disputes.

Testimonial:

"I used Bill to deal with a very difficult personnel situation. I implemented his advice. Instead of pursuing endless, frustrating conflict and confrontation, I adopted an entirely different approach, with excellent results. Bill gave me a pathway when I thought all roads were blocked." 

Dan Solin, Author of the Smartest series of books.

Second edition info: This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this method to help someone else with a BIFF response - by asking 10 simples questions to make it even more effective.

Bill Eddy is the author of several books about dealing with high-conflict people - the most difficult "difficult" people. Bill is a lawyer, therapist, mediator and the President of the High Conflict Institute. He developed the "High Conflict Personality" theory and has become an expert on managing legal, workplace and other disputes involving high-conflict personalities and personality disorders.

His books include:

It's All Your Fault at Work! Managing Narcissists and Other High-Conflict People

So What's Your Proposal? Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds

High Conflict People in Legal Disputes

It's All YOUR Fault! 12 Tips for Managing People Who Blame Others for Everything

BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder

He is also the developer of the New Ways for Work" method of managing potentially high conflict employees in the workplace; and the "New Ways for Families" method of managing potentially high-conflict parents in and out of family court.

A graduate of Case Western Reserve University, San Diego State University, and the University of San Diego School of Law, he lives in San Diego, CA with his wife.

Biff

This little book gives more than 20 examples of BIFF responses--brief, informative, friendly, and firm--for all areas of life, plus additional tips to help readers deal with high-conflict people anywhere. 158 pp.

This little book gives more than 20 examples of BIFF responses--brief, informative, friendly, and firm--for all areas of life, plus additional tips to help readers deal with high-conflict people anywhere. 158 pp."

Rising Above Office Conflict

"Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers"--

It is a great resource for determining if an abuser is really changing . 19. Eddy , Bill . 2014. BIFF : Quick Responses to High - Conflict People , Their Personal Attacks , Hostile Email and Social Media Meltdowns ."

5 Types of People Who Can Ruin Your Life

Some difficult people aren’t just hard to deal with—they’re dangerous. Do you know someone whose moods swing wildly? Do they act unreasonably suspicious or antagonistic? Do they blame others for their own problems? When a high-conflict person has one of five common personality disorders—borderline, narcissistic, paranoid, antisocial, or histrionic—they can lash out in risky extremes of emotion and aggression. And once an HCP decides to target you, they’re hard to shake. But there are ways to protect yourself. Using empathy-driven conflict management techniques, Bill Eddy, a lawyer and therapist with extensive mediation experience, will teach you to: - Spot warning signs of the five high-conflict personalities in others and in yourself. - Manage relationships with HCPs at work and in your private life. - Safely avoid or end dangerous and stressful interactions with HCPs. Filled with expert advice and real-life anecdotes, 5 Types of People Who Can Ruin Your Life is an essential guide to helping you escape negative relationships, build healthy connections, and safeguard your reputation and personal life in the process. And if you have a high-conflict personality, this book will help you help yourself.

And if you have a high-conflict personality, this book will help you help yourself."